The pressures and expectations placed on IT departments have greatly increased over the last few years.
In an ever-changing global marketplace, companies are looking for every opportunity to gain a competitive advantage and at the same time grow revenue, profits, and customer loyalty. IT is playing a critical role in supporting those efforts.

Unfortunately, many IT departments struggle to fulfill the expectations placed upon them as facilitators of strategic progress. One of the reasons is that many IT departments find that most of their time and budget is spent maintaining what they already have instead of developing new, strategic capabilities.  In fact, according to many analysts’ estimates, up to 80 percent of IT budget is currently spent on maintenance.

One of the primary factors causing this imbalance is IT complexity. Most IT managers must deal with multiple desktop and server environments, the integration of legacy and modern systems and workloads, and various point solutions that have been deployed to support and manage these systems. Unfortunately, these point solutions often add their own level of complexity for IT.

This is a challenge that organizations face today. Whether in business, government, or nonprofit sectors, technological innovation and global competition or other factors create a dynamic environment where it becomes more difficult for IT to meet changing needs on a timely basis. Consequently, aligning current business requirements and IT priorities becomes a constant point of friction and the less agile the IT organization, the greater the potential for misalignment.

Infrastructure Optimisation provides a methodology and guidance to help IT managers identify the current level of optimisation in their IT infrastructure and select priorities and projects that can help them progress from a basic level of infrastructure maturity to a dynamic level.

In the process, organizations can improve companies capabilities in the areas of Identity and Access Management; Desktop, Device, and Server Management; Security and Networking; Data Protection and Recovery; and IT and Security Process.

“In terms of core infrastructure, myMSP provides solutions in four key areas: Server Infrastructure Optimisation, Branch Infrastructure Optimisation, Virtualization, and Desktop Infrastructure Optimisation”, says Managing Director, Shiraz Howa.